Terms of Service

These Terms of Service (“Terms”) are an agreement between you and PawBloom (“PawBloom,” “we,” “us”) governing your use of the PawBloom mobile app and related services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.

Who can use PawBloom

You must be at least 13 years old (or the minimum age of digital consent where you live) to use PawBloom. If you use the Service on behalf of an organization, you represent that you’re authorized to accept these Terms for it.

Your account

You’re responsible for your account and for keeping your login secure. Provide accurate information, and let us know promptly if you suspect unauthorized use. You may start in a guest session and upgrade to a full account at any time.

What PawBloom is — and isn’t

PawBloom helps you organize care for plants and pets with reminders, journals, AI-assisted tips, and a community. AI-generated identifications and care tips are informational and may be incorrect. PawBloom is not a substitute for professional advice. For health concerns about an animal, consult a licensed veterinarian; for plant disease, pest, or toxicity questions, consult a qualified professional. Never rely solely on the app for medication dosing, toxicity, or emergencies.

Subscriptions and payments

PawBloom offers a free tier and an optional Premium subscription. Subscriptions, free trials, billing, renewals, and cancellations are described in our Subscription Terms, which form part of these Terms. Payments are processed by the Apple App Store or Google Play under their own terms.

Your content

You keep ownership of the photos, captions, comments, and other content you create (“Your Content”). To run the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and adapt Your Content solely to operate and improve the Service — for example, storing your photos, generating a care tip from a photo you submit, or showing a post you choose to publish. This license ends when you delete the content or your account, except for content others have re-shared within the app, copies retained briefly in backups, or where retention is required by law.

You’re responsible for Your Content and represent that you have the rights to share it and that it doesn’t violate these Terms or anyone else’s rights.

Community rules

When you post or interact in the community, you agree to our Community Guidelines. Content may be screened automatically before publishing and may be removed, and accounts may be limited or terminated, for violations. You can report content for review.

Acceptable use

You agree not to:

• Post unlawful, harmful, hateful, harassing, deceptive, or sexually explicit content, or content that endangers animals.
• Infringe intellectual property or privacy rights.
• Abuse, reverse engineer, scrape, overload, or interfere with the Service or its security.
• Use the Service to send spam or to impersonate others.
• Attempt to access data that isn’t yours.

Intellectual property

The PawBloom app, brand, mascot (“Mochi”), designs, and software are owned by PawBloom and protected by law. These Terms don’t grant you any rights to our trademarks or branding except as needed to use the Service normally.

Third-party services

The Service relies on third parties (including Supabase, RevenueCat, Google, OpenAI, and the app stores). Your use of features powered by them may be subject to their terms, and we’re not responsible for their services.

Termination

You may stop using the Service and delete your account at any time from Settings → Account & Privacy → Delete account. We may suspend or terminate access if you violate these Terms or to protect the Service or other users. Some provisions survive termination, including ownership, disclaimers, and limitations of liability.

Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. We don’t warrant that AI output is accurate, that reminders will always be delivered, or that the Service will be uninterrupted or error-free. You’re responsible for the well-being of your plants and pets.

Limitation of liability

To the fullest extent permitted by law, PawBloom will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or harm to plants or animals arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or US $50. Some jurisdictions don’t allow these limits, so they may not fully apply to you.

Indemnification

You agree to indemnify and hold PawBloom harmless from claims arising out of Your Content, your use of the Service, or your violation of these Terms or the law.

Changes to the Service and these Terms

We may update the Service and these Terms. When changes are material, we’ll update the date above and, where appropriate, notify you in the app. Continuing to use the Service after changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the United States and the state in which PawBloom is established, without regard to conflict-of-laws rules. Disputes will be handled by the courts located there, unless your local law gives you the right to proceed elsewhere.

Contact us

Questions about these Terms? Email support@pawbloom.app.